- How long does it take for Aura Living LLC to process orders?
Orders are typically processed and shipped within 1-3 business days of order confirmation. You will receive a detailed confirmation email.
- Where can I check the status of my order?
You can check your order status on the “My Account” page or track your order using the link in the confirmation email.
- Does Aura Living LLC ship internationally?
Yes, we do.
- How do I request a return?
To request a return, please contact Customer Service within 30 days of receiving your order and provide your order number and return request. Please ensure the item is unused and in its original packaging.
- Can I change or cancel my order?
Once an order has been submitted, we will try to accommodate changes or cancellations, but we cannot guarantee this. You can contact Customer Service.
- Is a warranty available?
Unless otherwise specified, the warranty policy for all products is detailed on each product page.
- Is my personal information secure?
We value your privacy. Your personal information will only be used to process your order and improve our services. Please see our Privacy Policy for details.